Commission provides a platform for out-of-court, online dispute resolution (ODR platform). It can be accessed at https://ec.europa.eu/consumers/odr . Eschenbach Optik GmbH is neither willing nor obliged to

your requesting Internet-enabled device the date and time of your access to the website the website / application from which the access was made (referrer URL) the browser type and version you are using [...] internet-capable computer the name of your Internet service provider the subsites that are accessed via your accessing system on our website the files downloaded from our website (e.g. PDF or Word documents) [...] address and the names of the pages you opened, your browser and operating system, time and date of access, search engines used or names of downloaded files). If you request our services, usually only the